Privacy Policy

1. Data controller

Marsa Space Company, a Saudi technology company, Unified No. 7055408384, website marsa-space.com. You can contact us about privacy on WhatsApp at +966 53 322 1575.

2. Data we collect

• Data you send us yourself, such as your name, company name and message when you contact us on WhatsApp. The contact form on this site does not store any data — it prepares a message that is sent directly through WhatsApp.
• AI assistant conversations: the questions you type into the website assistant are processed to generate a reply. We do not ask you for personal data there.
• Limited technical data, such as IP address and browser type, used to run and protect the website and prevent abuse (for example, limiting assistant messages per visitor).
• Local preferences: we store simple preferences in your browser (local storage), such as dismissing the announcement bar. We do not use advertising cookies or marketing trackers.

3. How we use data

We do not sell your personal data, and we do not use it for purposes incompatible with those for which it was collected.

• To reply to your questions and requests and provide the services you ask for.
• To operate and improve the website and the AI assistant.
• To protect the website and prevent fraud and abuse.
• To comply with applicable laws and regulations in Saudi Arabia.

4. Legal basis

We process your data based on your consent when you contact us or use the assistant, to fulfil a request you made, for a legitimate interest such as protecting the website, or to meet a legal obligation.

5. Sharing and service providers

We rely on trusted service providers to run the website, including hosting and content delivery (Cloudflare), the AI model provider that powers the assistant (Anthropic), and WhatsApp when you contact us through it.

Some data may be processed outside Saudi Arabia by these providers. We make sure this happens in line with the regulatory controls on transferring personal data outside the Kingdom and to the minimum extent necessary.

6. Your rights

Under the PDPL you have the following rights, which you can exercise by contacting us:

• The right to be informed about how your data is collected and processed and the legal basis for it.
• The right to access your data and obtain a copy of it.
• The right to request correction, completion or updating of your data.
• The right to request destruction of your data when it is no longer needed.
• The right to withdraw your consent to processing at any time.

7. Retention and security

We keep data only as long as needed for its purpose or as required by law, then destroy it securely. We apply appropriate technical and organizational measures to protect data against unauthorized access, loss or alteration.

8. Children’s privacy

This website is intended for the general public and businesses, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will destroy it.

9. External links

This website links to our product websites and other sites, each with its own privacy policy that we encourage you to read.

10. Complaints and contact

For any question or request about your data, contact us on WhatsApp. You also have the right to file a complaint with the competent authority (the Saudi Data & AI Authority, SDAIA) in accordance with the applicable procedures.

11. Changes

We may update this policy from time to time. The version published on this page applies from the last-updated date shown above.